HEALTH AND SAFETY TIPS FOR TRAVELERS 
As you are about to embark on a foreign vacation, there are certain things of which you need to be aware of. My Daily Escape strongly recommends that you visit the portion of United States Department of States’ website http://travel.state.gov/index.html, which deals with foreign travel. Specifically, you should read tips on foreign travel and travel warnings for the country or countries you plan to visit. Although foreign travel is exciting and rewarding, you must keep in mind that you are not traveling in the United States and extra caution is required to make your trip happy and memorable. Just a few of the issues you need to be aware of are: medical standards and training of emergency responders and resort medical facilities vary greatly. If you have medical issues or concerns about medical services, My Daily Escape urges you to contact the particular property, as health care abroad may not be the same as you might expect at home. Sports and aquatic equipment, especially scuba gear, may not meet U.S. safety standards and many resort pools and beaches may lack lifeguards. Balcony railing heights in Mexico are lower than the mandated heights in the United States. Low balcony railings create a risk of falls, which may result in serious injury or death.


RESERVATIONS/PAYMENT/LATE BOOKINGS
 
For availability and confirmation of your chosen vacation package, contact us at 773-491-2927. New Transportation Security Administration (TSA) regulations require you to provide your full name, date of  birth, and gender at the time of booking as it appears on your government issued identification for the purpose of watch list screening. Failure to provide this information will result in you not being allowed to travel. For details, visit http://www.tsa.gov. You may pay for your vacation package by major credit card. Once your reservation is confirmed, the amendment and cancellation charges as explained in the Fair Trade Contract will apply. Note: If any reservation made includes children at a hotel not accepting children, you will be denied check-in at resort. You will also be responsible for any additional costs. We advise you to book early for best choice and value. For a select time, for as little as $50 down per person on select packages, you can reserve now and pay later. This is valid primarily on reservations booked 48 or more days before departure. For reservations 10-47 days before departure, you can still hold your reservations with no deposit for 24 hours. Package must be paid in full 48 days prior to departure. Contact My Daily Escape for more information!


SPECIAL REQUESTS
 
My Daily Escape will provide the services and facilities of your vacation package as described in our catalog and confirmed on your invoice. If you would prefer special arrangements other than those described, such as adjoining rooms, specific assistance needed or special meals, we will be glad to pass on your special request to the appropriate vendor on your behalf. However, since these requests lie outside our contracts with our suppliers, My Daily Escape cannot guarantee special requests unless otherwise stated.

 
ITEMS NOT INCLUDED 
Passport and visa fees, port and embarkation fees, laundry, telephone calls, other items and services of a personal nature, tips to airport baggage handlers are not included in the price of your vacation. Unless specified, such as an all inclusive vacation package, wines, liquors, meals, sightseeing and excursions are also not included in the price of your vacation. Departure/immigration taxes, passenger facility charges, September 11 Security Fee and any applicable fuel surcharges are not included in the base price and will be invoiced and collected with final payment. In some instances, departure taxes or tourist card fees are payable at the airport on your day of departure or arrival. Many airlines are charging fees for checked and/or carry-on bags–please check with the airline to determine what fees may apply. Tourist Cards for the Dominican Republic must be purchased at your resort airport upon arrival. 


TRAVELING WITH CHILDREN 
Infants under two years of age throughout the duration of their vacation may fly and stay free, but must sit on an adult’s lap and do not receive a separate baggage allowance. Some scheduled airlines may charge for infants, including air-related taxes, and some countries do charge infant departure taxes. Any such charges by independent suppliers or governments are the responsibility of the client. Restrictions may apply to “Kids Stay, Play and Eat FREE” programs and most hotels require that children must be accompanied by full-paying adults and pay airfare. Policies vary by individual hotels. Hotels may check the passports of children at check-in to verify they qualify for any discounted child room rate. 


BAGGAGE ALLOWANCE 
Airlines have different baggage allowances and fees. Please check with your airline for specifics. Carry-on luggage is limited to one bag per person and must be small enough to fit beneath the seat in front of you; some airlines have a carry-on bag fee. PLEASE BE ADVISED THAT EXCESS/OVERSIZED BAGGAGE MAY BE DENIED AT CHECK-IN and if accepted, there will be additional charges. Anyone attempting to check-in excess baggage should arrive at the ticket counter a minimum of 2 hours prior to departure, or risk being denied boarding. Lap children under age two do not receive a separate baggage allowance. My Daily Escape accepts no liability for loss or damage to luggage, although maximum care will be taken to ensure safe handling. All lost or damaged luggage must be reported to an airport representative at the destination before leaving the airport terminal. 


TRAVEL DOCUMENTS 
Requirements as outlined below may change, so contact the consulate for the country to which you are traveling to be accurately advised of current requirements. Proper documentation is your responsibility. The following information gives current requirements for United States citizens, effective at time of printing: Passengers of all ages returning to the U.S. by air from any international destination require a valid passport. A state-issued birth certificate with government issued photo I.D., or a passport “card”, is not acceptable. If your name on your passport (or for non-U.S. citizens, valid travel documents) does not match your name on your travel vouchers/tickets, you will not be allowed to travel. All passengers 18 and over traveling within the United States or to any U.S. territory (including Puerto Rico and the U.S. Virgin Islands) require only a valid government issued photo I.D. For U.S. citizens traveling to Costa Rica, a passport valid for 30 days after the day of arrival is required. For travel to Europe a valid U.S. passport is required for all travelers and must be valid for six months after the date of return. For details on how to obtain a passport, contact your local courthouse or post office. If you are not a U.S. citizen, contact the embassy of the country to which you are traveling to determine required entry documents. We regret that we cannot accept unaccompanied minors under 18 for any travel. Failure to comply with the above requirements will result in you not being allowed to travel.


CUSTOMS 
U.S. Customs currently imposes an $800 limit per person ($1600 for U.S. Virgin Islands) on the value of goods you can bring into the country duty-free from most countries. This amount does vary depending on the particular country to which you travel. Also, you are restricted from bringing certain types of goods, (e.g. fresh fruits, vegetables) back into the U.S. Remember to save receipts for purchases you made while on vacation.


NIGHTS IN YOUR HOTEL 
The “Nights in Hotel” listed on your confirmation/travel voucher indicates the number of nights that your room has been reserved for you. If your return flight departs late evening, it is normal for your hotel to require that you check out of your room at midday. In these cases, a room MAY be made available for storing hand baggage and for changing prior to departure. However, this is at the discretion of the hotel.


CREDIT CARDS AND TRAVELERS CHECKS 
Visa, MasterCard and American Express cards are accepted in most destinations. Most local banks and hotels also provide a currency exchange.


VALUABLES AND PERSONAL ITEMS 
VALUABLES AND OTHER PERSONAL ITEMS ARE YOUR RESPONSIBILITY. Most hotels offer safety deposit box facilities. You may want to deposit cash, traveler’s checks, passports, jewelry and other valuables for security. Do not pack cash, medication, jewelry, cameras, film, important documents or fragile items in your checked luggage.


DINING DRESS CODE 
Although casual dress is the standard by day, many resorts have dress code requirements for dinner. In many cases, “casual yet elegant” dress is suggested for women. Men may be required to wear long pants (excluding jeans), proper footwear and shirts with collars. Gourmet restaurants may require men to wear a jacket. Before you pack, be sure to check the resort's website for detailed dress code information.

 
GETTING MARRIED AND HONEYMOONING IN RESORT 
If you plan to get married in your resort destination, be sure to check with the local tourist office and consulate of the country in which you are getting married for legal documents that may be required. Honeymoon Value Plus offers require you to supply a valid marriage certificate.

 
HANDICAPPED SERVICES AND FACILITIES 
Should you desire any special service or equipment to assist with a disability, please let us know in advance so we can advise the air carrier (services available vary by carrier). Although we will do our best to assist you, My Daily Escape does not guarantee the availability of wheelchairs at any airport. Wheelchair accessible rooms may be requested but cannot be guaranteed. Standards may vary from property to property and country to country and are not within the control of My Daily Escape.

 
WEBSITE ACCURACY 
We check and re-check prices and facts about the vacations we offer to ensure accuracy at the time of printing. Sometimes, however, you may find that prices have been changed or features we describe may become unavailable. Whenever possible, we will inform you about such changes. However, all prices and descriptions herein, are subject to change without notice. Some hotel room photographs in our website do not depict the standard room category. Maps are not to scale. My Daily Escape is not responsible for omissions or errors.

 
CUSTOMER COMMENTS 
Should you have a complaint while on vacation you must provide My Daily Escape with a reasonable opportunity to rectify the issue during your vacation by promptly notifying our representative in the resort who will make every effort to help you. If the matter cannot be settled on the spot, you must write to our Customer Care Department within 28 days of the completion of your vacation. The few complaints we receive are normally resolved by amicable settlement. However, please understand that we cannot consider post-vacation submissions if you did not provide My Daily Escape with a reasonable opportunity to assist you during your trip. 

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